Shipping & Returns
Shipping & Returns
Shipping
Orders are processed within 2 business days. Business days do not include weekends or holidays.
Once your order has shipped, estimated delivery time is 3–5 business days. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
We currently ship only within the United States. International shipping is not available at this time.
Orders over $45 qualify for free shipping. Available shipping options and charges for orders below $45 will be displayed at checkout.
Once your order ships, you will receive a confirmation email with tracking information.
Return & Refund Policy
For purchases made directly through peoplesuck.lol
At PEOPLE SUCK™, we want you to be happy with your purchase—even if the people around you remain deeply disappointing. If your purchase is not the right fit, you may request a return within 30 days of delivery.
If the end of your return window falls on a weekend or recognized holiday, the return period will extend to the next business day.
Return Eligibility
Products may be opened and gently tried. To qualify for a return, approximately 75% or more of the original product must remain, and the product must be returned in reasonable condition.
Products that have been substantially used, emptied, altered, or damaged after delivery may not qualify for a refund.
Products sold as a set or collection must be returned together to qualify for a full refund.
How to Request a Return
To request a return, email Support@peoplesuck.lol within 30 days of delivery and include:
- Your order number
- The product or products you wish to return
- The reason for the return
We will review your request and provide return authorization, instructions, and the appropriate return address.
Submitting a request does not automatically approve the return or issue a refund. Please do not send merchandise back until you have received return authorization and instructions from PEOPLE SUCK.
Return Shipping
Customers are responsible for arranging and paying all return-shipping costs unless the product arrived damaged, defective, incomplete, or incorrect.
We strongly recommend using a trackable shipping method. PEOPLE SUCK is not responsible for returned packages that are lost or damaged in transit.
Original shipping charges are nonrefundable unless the return results from an error by PEOPLE SUCK.
We do not charge restocking fees.
Refunds
Once your return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 7–10 business days after the returned merchandise is received and inspected.
Please allow additional time for your bank, credit-card company, or payment provider to process and post the credit to your account.
Damaged, Defective, Missing, or Incorrect Items
Please contact us as soon as possible if your order arrives damaged, defective, incomplete, or incorrect.
Email Support@peoplesuck.lol and include:
- Your order number
- A description of the issue
- Photographs of the product and packaging, when applicable
We will review the issue and provide the appropriate replacement, refund, or return instructions. When the problem results from an error by PEOPLE SUCK, we will cover any necessary return-shipping costs.
Sets, Promotional Items, and Final-Sale Products
Products sold as a set or collection must be returned together to qualify for a full refund.
The following products are not eligible for return:
- Gift cards
- Complimentary or promotional products
- Products explicitly marked “Final Sale”
If a complimentary product was included with a qualifying purchase, we may require it to be returned with the order or deduct its stated value from the refund.
Exchanges
We do not currently offer direct exchanges. You may return an eligible product for a refund and place a new order separately.
Purchases From Other Retailers
Products purchased through Amazon, TikTok Shop, or another retailer or marketplace must be returned through the original place of purchase and are subject to that retailer’s return policy.
PEOPLE SUCK can process returns only for purchases made directly through peoplesuck.lol.
Order Changes and Cancellations
You may request an order cancellation before the order has been fulfilled or shipped.
To request a cancellation, email Support@peoplesuck.lol with your order number as soon as possible.
Cancellation requests are subject to review and are not confirmed until you receive written confirmation from PEOPLE SUCK.
Once an order has been fulfilled or shipped, it can no longer be canceled and must follow the standard return process described above.
Contact Us
For questions regarding a return, refund, damaged product, or cancellation request, contact us at:
Nothing in this policy limits any consumer rights that may apply under the laws of your location.
